- Definitions
In these terms and conditions the
following expressions have the following meanings:
| "CTC" | The Computer Technology
Corps Limited, whose registered office is at 9-11 Fair Mile, Henley-on-Thames,
Oxfordshire |
| "you"
and "your" | The person ordering products or
services under these terms and conditions |
| "us" | CTC and you
together |
| "working day" | Every day of a calendar year apart from weekends and
statutory and public holidays |
| "goods" | Software products
and/or Internet services |
- The Contract Between
Us
CTC must receive payment of the whole of the price for the products
or services that you order before your order can be accepted. Once payment has
been received CTC will confirm that your order has been accepted by sending an
email to you at the email address you provide in your order form. CTC's
acceptance of your order brings into existence a legally binding contract
between us.
- Price & Payment
The prices payable for products
and services that you order are as set out in our Web site.
You will be
required to pay extra for delivery and it might not be possible for us to
deliver to some locations.
- Withdrawal By
You From The Contract
You may withdraw your order for goods at any time
up to the end of the seventh working day after you make your order. In the
case of software products, this applies even if you have already received the
goods. You do not need to give CTC any reason for withdrawing your order nor
will you have to pay any penalty.
The only circumstances in which you
cannot withdraw your order are where you have taken the goods you have ordered
(or the ones in relation to which you want to withdraw) out of the sealed
package in which they were delivered.
To withdraw your order you must
notify CTC in writing at the address given below.
If you have received
the goods before you withdraw your order then, unless you have lost your right
to withdraw because you have taken the goods out of their sealed package, you
must send them back to CTC at your own cost and risk. If you withdraw your
order but CTC has already processed the goods for delivery you must not unpack
the goods when they are received by you and you must send the goods back to
CTC at your own cost and risk as soon as possible.
Once you have
notified CTC that you are withdrawing your order, any sum debited to CTC from
your credit card will be re-credited to your account as soon as possible and
in any event within 30 days of your order provided that the goods in question
are returned by you and received by CTC in the condition they were in when
delivered to you.
- Items Not In Stock
If CTC has insufficient
stock to deliver the goods ordered by you, any sum debited by CTC from your
credit card will be re-credited to your account and CTC will notify you by
email at the address given by you in your order form. The refund will be made
as soon as possible and in any event within 30 days of your order. CTC will
not be obliged to offer any additional compensation for disappointment
suffered.
- Delivery Of Goods
CTC will deliver the goods ordered
by you to the address you give CTC for delivery at the time you make your
order.
Delivery will be made as soon as possible after your order is
accepted and in any event within 30 days of your order.
Once goods have
been delivered to you they will be held at your own risk and CTC will not be
liable for their loss or destruction.
- Liability
If the goods
CTC delivers are not what you ordered or are damaged or defective or the
delivery is of an incorrect quantity, CTC shall have no liability to you
unless you notify CTC in writing of the problem within 14 working days of the
date on which your order was placed.
If you do not receive goods ordered
by you within 30 days of the date on which you ordered them, CTC shall have no
liability to you unless you notify CTC in writing of the problem within 40
days of the date on which your order was placed.
if you notify a problem
to CTC under this condition, CTC's only obligation will be, at its
option:
(a) to make good any shortage or non-delivery;
(b) to
replace or repair any goods that are damaged or defective; or
(c) to
refund to you the amount paid by you for the goods in question in whatever way
CTC chooses.
CTC will not be liable to you for any indirect or
consequential loss or damage arising out of any problem you notify to CTC
under this condition and CTC shall have no liability to pay any money to you
by way of compensation other than to refund to you the amount paid by you for
the goods in question under paragraph (c) above.
Nothing in this
condition is, however, intended to limit any rights you might have as a
consumer under applicable local law that may not be excluded nor in any way to
exclude or limit CTC's liability to you for any death or personal injury
resulting from its negligence.
- Entire Agreement
These terms
and conditions, together with the current CTC Web site prices, delivery
details and CTC contact details, set out the whole of our agreement relating
to the supply of the goods to you by CTC. These terms and conditions cannot be
varied except in writing signed by a director of CTC. In particular nothing
said by any sales person on behalf of CTC should be understood as a variation
of these terms and conditions or as an authorised representation about the
nature or quality of any goods offered for sale by CTC. CTC shall have no
liability for any such representation being untrue or
misleading.
- Force Majeure
CTC shall have no liability to you
for any failure to deliver goods you have ordered or any delay in doing so or
for any damage or defect to goods delivered that is caused by any event or
circumstance beyond its reasonable control.
- Headings
The
headings of the terms and conditions herein contained are inserted for
convenience of reference only and are not intended to be part of or to affect
the meaning or the interpretation of any of the terms and conditions of this
Agreement.
- Severability
In the event that any of these terms,
conditions or provisions or those of any schedule or attachment hereto will be
determined by any competent authority to be invalid, unlawful or unenforceable
to any extent such term, condition or provision will to that extent be severed
from the remaining terms, conditions and provisions which will continue to be
valid to the fullest extent permitted by law.
- Law
The contract
between us shall be governed by and interpreted in accordance with English
law, and the English courts shall have jurisdiction to resolve any disputes
between us.
